People and opsthat keep paceas you grow
Fractional People & Operations leadership for founders whose teams have outgrown the systems behind them.


When every people and operations question comes back to you, growth gets harder.
New hires need context no one has documented. Managers make up processes as they go. Decisions pile up with the founder. New tools enter the workflow without clear ownership.
People
Hiring, onboarding, performance, and manager systems the team can trust.
Operations
Clear ownership and straightforward processes for the work that happens every day.
Culture
Values reflected in decisions, policies, and how managers lead.
Change
Practical plans for adopting new tools and ways of working, including AI.
Experienced leadership, without another full-time executive.
I work alongside the founder and leadership team, not at a distance as an outside adviser.
I step in as a fractional Head of People, People & Operations lead, or Chief of Staff. We identify what's breaking, decide what matters, build the fix, and help the team put it to work.

I make complicated organizations easier to run.
I followed my father into entrepreneurship and learned that operations are where an organization's values become real. People experience those values in how they're hired, managed, evaluated, and trusted to make decisions, not in a statement on a wall.
For more than 11 years, I've led People & Culture work for nonprofits and small businesses. I'm an early adopter and a volunteer at heart. I use technology when it makes work better and stay skeptical when it only adds noise.
Heristic is a play on heuristic: a practical way to solve a problem and keep learning. I build systems your team can run and improve without me.
Origin
Kristin and co-founder Mercedes started Heristic to address equity through the way organizations operate.
Evolution
After Mercedes moved on to new opportunities, Kristin carried the work forward and narrowed Heristic's focus.
Today
Kristin now works directly with founders on the people systems and operations their organizations need to grow.
I also put this experience to work in my community.
Greater Austin STEM Ecosystem
I serve on the board, supporting equitable STEM education, workforce development, and access to career pathways in Texas.
Female Founder Bootcamp
I co-lead this program for women founders building their companies.
Visit the program →Need someone to own this?
Let's talk
Tell me what's getting in the way. I'll tell you whether I can help.
info@heristic.co